MEMBERS1st Credit Union taps Mahalo for digital banking

Members1st Community Credit Union has chosen Mahalo Banking's Thoughtful Banking platform to serve as its new digital banking provider, the institution announced. The credit union, which brands itself as MEMBERS1st, said the switch is intended to strengthen the experience it delivers to members.

The selection is also meant to broaden the institution's business banking offerings and to underpin longer-term growth and digital transformation work. For community-based lenders, the digital channel has become a central point of contact with members, and upgrading it is often framed as a way to keep pace with larger rivals and digital-first competitors.

Mahalo Banking markets its Thoughtful Banking product specifically to credit unions, a segment that has increasingly looked to specialist vendors rather than legacy core providers when refreshing its online and mobile services. MEMBERS1st's decision fits that pattern of seeking a partner focused on the credit union model.

The announcement did not include financial terms, a deployment schedule or further detail on which features will be rolled out first. Further information on the rollout is expected to come from the credit union as the project progresses.