DNB to cut 400 tech jobs while expanding AI agent use

DNB, Norway's largest bank, plans to cut 400 roles across its technology teams while increasing investment in artificial intelligence agents, a combination that reflects how quickly automation is reshaping bank operations.

The decision places one of the Nordic region's biggest lenders at the center of a shift sweeping global banking, where institutions are weighing payroll costs against the productivity promised by automation tools. AI agents, software able to carry out multi-step tasks with limited human input, have moved quickly from pilot projects into core operations at many firms.

DNB has not disclosed which parts of its technology organization will be affected, nor how any savings will be redeployed. The bank's stated direction, however, pairs fewer staff in some technical functions with larger commitments to AI systems, a combination that has become increasingly familiar across the banking industry.

For employees, the announcement signals that engineering and support roles once considered insulated from automation are now in scope. For DNB, the test will be whether AI agents can absorb the work without disrupting the services that millions of retail and business customers rely on every day.